Please read the following statements carefully, as they address the rules of engagement between us.
Your privacy is critically important to us. This Website is owned and operated by HomeFluent Realty Inc. The following terms and conditions govern your use of this site and all other HomeFluent Realty Inc. sites and products, some of which (but not all) are listed herein.
For the purpose of this agreement and for ease of use, any reference to “the Company”, shall be a reference to HomeFluent Realty Inc. and any reference to “the Website” shall be a reference to any and all websites owned by the Company, their respective products, and their employees and agents. We provide a series of intellectual content via websites, email, video, online courses, experiences, products, coaching, and in other formats for purchase or subscription along with free resources (“Products” or “Services”) to the Company’s Customers and website Users (collectively “Subscriber”, “you”, or “your”).
The Websites include, but are not limited to homefluent.com, homefluent.ca and all pages within.
We have a few fundamental principles:
We do not actively collect sensitive information about you, including information about your health, racial or ethnic origin, political opinions, religious beliefs, sexual orientation or criminal history. We will take steps to appropriately protect any sensitive information we do receive.
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store personal information on our servers unless required for the on-going operation and delivery of our services to you.
We store personal information only for as long as we have a reason to keep it.
In our products and services, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.
In our email communications we give you explicit options to not receive individual messages you’re not interested in. We also give you the option to unsubscribe from email communications with us at any time from the unsubscribe link at the bottom of our emails.
DATA WE COLLECT
Personally Identifiable Data: When you register for a webinar or event, place an order, subscribe to a newsletter, fill out a form, or enter information on our site we may ask for your name, email or mailing address, phone number, business name, website URL or other details to improve your ordering and User experience.
Payment and Subscription Data: We do not directly collect, retain, or use your payment information. We use third-party payment processors, and other third-parties for Customer Relationship Management, membership, and webinar services to provide our Services. They may collect Personal Data, so you should check their respective Privacy Policies.
Usage Data: We may collect data about your use of our Services such as the values of your searches, previous purchases, etc. to improve your experience and our Services.
Automatically Collected Data: We collect some data automatically when you interact with us, visit our website, or use our Services. We may receive and store information such as an IP address, device ID, and your activities on our website. We may store this information, or it may be stored in databases owned and maintained by affiliates, agents, or service providers. We may use this data or combine it with other data to track the number of users and referral sources for customers and purchase of our products.
Data from other Services: You may give us permission to collect your information through other services. For example, you may interact with us through our blog or one of our social media accounts such as Facebook or LinkedIn. When you do this, you may share certain information available through those accounts.
We also may use third-party analytic tools like Google Analytics that employ cookies to collect information about your use of our Services. You can disable cookies at any time by changing your browser or device settings. Further information about how to disable cookies check your Internet browser provider’s website via your help screen.
Advertisements: We may advertise our Services on other websites and social media sites. After clicking on one of these advertisements you become a user of our Services. Various advertising platforms such as Facebook may collect information for optimizing advertising campaigns outside of our website. If you do not want to receive personalized ads from third parties, you should exercise opt-out rights directly with those third-parties.
WHERE YOUR INFORMATION IS PROCESSED
We are based in Canada. No matter where you are located, by using our Services you consent to processing and transfer of your information in and to Canada and other countries. Please understand that Canadian laws and those of other countries governing data collection and use may differ from those of your location.
HOW WE USE YOUR PERSONAL DATA
If you are a registered user of any of our Websites and have supplied your email address, we may occasionally send you an email to tell you about new training or training updates you can access, solicit your feedback, or just keep you up to date with what’s going on with us.
We are committed to delivering only information and training we deem will be relevant and of benefit to you.
We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
We collect such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with us. We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
OUR LEGAL BASIS FOR HANDLING OF YOUR PERSONAL DATA
Laws in some jurisdictions require us to explain the legal basis we rely on to use or disclose your Personal Data. To the extent those laws apply, our legal basis includes:
Contractual obligations: To meet our contractual obligations to you or respond to your requests in anticipation of entering a contract for purchasing our Services. As an example, we may handle your Personal Data to create a subscription to our Services.
Legitimate interests: We may handle your Personal Data on the basis that it furthers our legitimate interests in a manner that is not overridden by your fundamental rights and freedoms, such as:
- Providing you with a safe and enjoyable user experience;
- Customer service;
- Marketing, such as email announcing new features of our Services;
- Protecting you, our users, and our personnel and property;
- Analyzing and improving our Services by collecting data about how you use our Services so we may improve design and features;
- Manage and respond to legal issues;
- Legal compliance: If required to use or disclose Personal Data to comply with legal, regulatory or government requirements;
- To protect your vital interests: To share your data to help resolve an urgent medical or emergency situation; and,
- Consent: We may handle your data based on your implied or express consent to do so. Where legally permitted or required we handle Personal Data based on your implied or express consent.
DISCLOSURE OF YOUR INFORMATION
We do not sell your information because we consider it a vital part of your relationship with us. There may arise circumstances when we may share your data with third parties, such as in a Business Transfer. If we sell or buy a business or assets or corporation, merger, reorganization, bankruptcy, dissolution or similar business event, the related transfer of assets may include your Personal Data.
Consent: If you provide us with consent to transfer your data.
Developers: If we utilize contracted developers for our website or Services, they may have access to user data as part of their services. We would require any developers to limit use of Personal Data only to what necessary to provide their services to us.
Related Third Parties: In the event we hire agents, consultants or other companies or individuals to perform services for us. For example, use of a third-party payment processor for purchases.
Legal compliance: We may disclose your Personal Data if required by law or we believe in good faith we are required to for compliance with a legal obligation, to protect our rights, property, and intellectual property, defend against legal liability, or protect Users’ or other’s personal safety.
Aggregated Data: We may share non-personally identifiable data (“Aggregated Data”) with third-parties for our business purposes.
We will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to our employees, contractors and affiliated organizations, as described above, we disclose potentially personally-identifying and personally-identifying information, only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of the Company, third parties or the public at large.
You may voluntarily provide us with “Unsolicited Information” such as new product ideas or communicate with us without our request. By sending any Unsolicited Information you agree that it is non-confidential, and we may share, use, reproduce, disclose, and distribute it without limitation or attribution to you. You acknowledge that you bear sole responsibility and release us from all liability related to any Personal Data you willingly provided in any open or public forums to us, other Users or the public.
If you provide us with a testimonial, you give us your consent for the use of your name and the Service to be displayed on any of our Websites, or in our other marketing materials, together with the content of the testimonial that you provide.
We use our best efforts to protect your Personal Data from loss, unauthorized access, disclosure, alteration, misuse, or destruction. You should understand that no internet or email transmission is fully secure or error free. Since any email you send to us may not be secure, consider carefully what Personal Data you send via email or the internet.
YOUR DATA RIGHTS
We treat all users equally regardless of location. You may unsubscribe from emails by clicking the “unsubscribe” link. You may opt out from cookie-related processing as explained in the Cookies explanation under Data We Collect. Depending on your jurisdiction, you may have legal rights to obtain confirmation of whether we hold your Personal Data, access your Personal Data (including in portable form), and to correct, update, amend or delete your Personal Data. You also may have the right to object to our use or disclosure, request restrictions on processing, or withdraw your consent for us to use your Personal Data. These rights do not apply retroactively and may not affect our ability to continue processing data as allowed under those laws.
ACCESSING, CORRECTING OR REMOVING YOUR PERSONAL DATA
To submit a request to access, correct, update, amend or delete your Personal Data, please email us at [email protected] and include an explanation of which Data right you are exercising. On receipt of your request, we verify your identity for your protection prior to initiating any action. Once verified, we begin processing your request and respond within 30 days. You also have the right to request us to stop using or limit our use of your Personal Data if you believe we do not have a lawful basis to use it or you believe it is inaccurate. If you are in the EEA, you have the right to opt-out of all Personal Data processing for direct marketing. To do so, please select “unsubscribe” in any marketing email.
We may cancel or terminate your right to use some or any of our sites or any part of those sites at any time without notice, and at our discretion. In the event of cancellation or termination, you are no longer authorized to access the part or parts of the sites affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from any of our sites, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.